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“Innovation” in care management used to mean delivering care in a new ways or creating a new assessment program to meet the need of an underserved group. But today, innovation in care includes using technology and digital tools to drive a dramatic transformation in the lives of seniors, adults with disabilities, and children with special needs. We are always looking for new ways to leverage technology on behalf of our clients to deliver innovative solutions for improve their quality of life and extend independence.
 
In addition to finding ways to utilize technology to address the individualized needs of our clients, we use the following systems across our organization to support our clients, their families, and professionals we work with to deliver exceptional care.

Datikor 2.0

Datikor 2.0 is a Web based and proprietary system powered by CareTree that acts as a communication hub between IKOR®, Financial Advisors, Trust Officers, Fiduciaries, Attorney’s, Power of Attorney, Guardians and family members

  • HIPAA compliant Format
  • Real time information within 48 hours of any interaction between the IKOR team and the client.
  • Includes all medical records, medications, IKOR assessments advanced directives, Power of Attorney, and any information or documents that may be needed in an emergency
  • An up to date photo of the client for professionals who don’t see them frequently.
  • Any documents that need to be stored for the client
  • Integration with Patient Portals- to store direct access to the medical record for every doctor and hospital, so you can know what happened at appointments
  • Client’s Care Plan with medical history and emergency contacts
  • IKOR Case Notes and interactions with automatic messaging to the IKOR Care team members directly from the Datikor 2.0 System
  • A photo, a biography, and contact information for anyone who supports the client

The IKOR Safety Net program powered by Grand Care

The heart of the IKOR Safety Net program is a large touchscreen appliance in the residence of a senior or an adult who can live independently with additional support. No computer or technical skills are needed. It’s very easy to operate. IKOR team members and/or designated family members, professionals, and caregivers use the touchscreen to remotely support our clients regardless of geographic proximity.
 
IKOR team members, family members or professionals who support an aging or disabled individual can log into the online portal or smart phone application to video chat (with HIPAA compliance), send messages, add pictures, create to-do lists, add calendar and medication reminders and much, much more. The individual doesn’t even need to touch the device for it to do its job.
If the individual didn’t get out of bed in the morning, opens the front door at an unusual hour, or didn’t check off that they took their medications, wireless activity monitors can send email, phone, and text notifications to our IKOR team members, any professional who supports the individual, or family caregivers.
 
To the individual, the touchscreen is information, socialization, family interaction, games, and music, but to our IKOR Team Members, family members, and professionals who support seniors, and disabled individuals from a distance, it is a revolutionary solution to support independence and improve caregiving with in-home providers
• HIPAA Compliant Virtual video visits from IKOR team members (if requested)
• Video Calls with Family Members or other professionals
• Calendar scheduling directly to the touchscreen in the home
• Care Coordination between, care managers, caregivers, family and any professionals that supports the individual
• Caregiver button in the home to let you know the in home caregiver arrived
• Caregiver to-do checklists (bathing, medications, grocery shopping, etc.)
• Remote activity sensor monitoring (e.g. the individual did not get out of bed, a caregiver didn’t arrive, the front door is opened at an unusual time of night, the individual visits the bathroom multiple times in the night or day and many other things.)
• Telehealth capabilities (automatic BP, weight, pulse ox, glucose, temperature recordings to system)
• Medication Management – prompts to take medications, dosage, pictures of what medications look like and IKOR will work to have the medication packaging set up.

MobileHelp®

IKOR of Western Pennsylvania has chosen MobileHelp® as our provider Personal Emergency Response System (PERS) for Medical alert systems. MobileHelp® provide emergency monitoring in and out of home. They are designed to signal an emergency requiring urgent attention and to call emergency medical personnel. They can also alert family members and caregivers when there is a problem. When the medical alert system is triggered, by a fall or by pushing the button a signal is sent to an alarm monitoring system. The situation is then assessed and if required medical personnel are dispatched or family members are contacted.

MobileHelp® was the first company to provide medical alert systems which operate outside of your home powered by nationwide cellular network and do not require landline phones and is now a top ranked medical alert system by The Senior List and many others.

As part of the IKOR Life Management Assessment Process the IKOR RN Patient Advocate will work to assess the need for a Personal Emergency Response System (PERS) and help to individuals and their families to choose and learn to how operate the appropriate system for their individualized needs.

We coordinate MobileHelp® to provide the following Personal Emergency Response System (PERS) programs:

MobileHelp® Classic

Cellular in-home emergency medical system. Protects you at home even when you don’t have a landline phone. Installs in seconds.

• 24/7 Emergency Monitoring Service
• Two-way communication in your home
• 1 Help button
• No long-term contracts, no activation fee
• Equipment is included at no cost while actively subscribing to the service plan

MobileHelp® Wired Home

An affordable landline-based medical alert system with the industry’s most extensive coverage – up to 1,300 feet.

• Landline connection hookup – no cellular signal required
• Works with a wearable help button with two options (wrist or lanyard)
• Up to 1,300-foot coverage area
• Two-way communication capability in your home with built-in speaker
• 24/7/365 emergency monitoring service

MobileHelp® Duo

Cellular in-home and on-the-go emergency medical system. Protects you at home even when you don’t have a landline phone. Installs in seconds.

• 24/7 Emergency Monitoring Service
• Two-way communication in your home
• 1 Help button
• No long-term contracts, no activation fee
• Equipment is included at no cost while actively subscribing to the service plan+

MobileHelp® On the Go Duo

The industry’s only 2-for-the-price-of-1 GPS medical alert system – for one incredibly low price. Because two is always better than one.

• Two Help Buttons
• Water Repellent Technology
• 24/7 Emergency Monitoring Service
• Two-way communication in your home and away-from-home
• Patented GPS technology
• No long-term contracts, no activation fee

MobileHelp® Solo

Cellular in-home and away emergency medical system. Protects you at home and on-the-go even when you don’t have a landline phone. Installs in seconds.

• 24/7 Emergency Monitoring Service
• Two-way communication in your home
• 1 Help button
• No long-term contracts, no activation fee
• Equipment is included at no cost while actively subscribing to the service plan+

MobileHelp® Smart Watch

MobileHelp® teamed up with Samsung to bring you the waterproof MobileHelp® Smart wristwatch. Along with a medical alert help button, the watch offers heart rate monitoring, fitness tracking, and weather updates. Its sleek, discrete design looks great too.

• In-Home & Mobile Monitoring
• Nationwide Coverage
• GPS Location Tracking
• No Contracts
• Fall Detection

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