Call us toll-free: (855) 456-7972
Patricia Hanson

Patricia Hanson (MS, LPC, NCC)
Managing Director

Mike Hanson

Michael Hanson (JD, NCG, CSA)
Managing Director

Mary Ann Thacik

Mary Ann Thacik (RN, MSN)
Director of Medical Advocacy

Amy Benedetti (BS, PCHA)
Director of Client Services 

Lisa Donnelly (BSN, RN)
RN Patient Advocate

Paula McKinley (BSN, RN, CMM, CDMS, CNLCP)
Certified Nurse Life Care Planner

Deborah Moses (MS, CSA)
Financial Advocate

Nancy Rupert (BS)
Financial Advocate

Jessica Parsons (BS)
Operations Coordinator / Concierge

Lauren Kenny
Marketing Intern / Concierge

About / Our Team

Patricia Hanson

Patricia Hanson, MS, LPC, NCC is an Aging Life Care Professional and co-owner of IKOR of Western Pennsylvania. Patty supports our clients in an advocacy role leading our team of Highly Skilled Registered Nurse Patient Advocates, Personal Needs Coordinators, Financial Advocates, Life Enhancement Specialist and our concierge team members, to work collaboratively to support Medical, Psychosocial, Environment, Financial and routine living concerns of seniors and individuals with Disabilities.

Patty is a Licensed professional Counselor and a National Certified Counselor. Her education includes a Master of Science in Professional Counseling from Carlow University, a Post Master's Certificate in Gestalt Psychotherapy and Theory from the Gestalt Institute of Pittsburgh, and a Certificate as a Life Care Planner from Capital University School of Law.

Patty is a passionate advocate for seniors and the disabled. She frequently speaks and facilitates conversations and trainings that bridge the gaps between medical, financial and legal areas. Patty is the current President of the Estate Planning Council of Pittsburgh, She is a member Life Options Pittsburgh and serves on the Board of Directors, she is an active member of the Aging Life Care Professional Association, the Employee Assistance Professionals Association, the Association of Daily Money Managers, the American Case Management Association, The Alliance of Professional Health Advocates, and the National Long-Term Care Council.

855-456-7972 ext. 704

Michael Hanson

Michael Hanson, JD, NCG, CSA is co-owner of IKOR of Western Pennsylvania. He graduated from the University of Akron School of Law and has been a member of the Pennsylvania Bar in good standing since 1991. Mike is a Certified Senior Advisor and National Certified Guardian and is well versed in the needs of Seniors, Individuals with Disabilities and children with special needs. Mr. Hanson does not practice law on behalf of IKOR of Western Pennsylvania clients, but he is versed in the legal matters that impact the lives of those we serve. In his career, prior to working as an Advocate for IKOR, Mike worked for major insurance companies in the Greater Philadelphia and Greater Pittsburgh areas in litigation and claims-related positions, and as an attorney in personal injury and insurance law. Mike supports IKOR of Western Pennsylvania clients by overseeing all Power of Attorney and Guardianship Cases and supports our team in understanding legal areas that affect care and routine living concerns. Mike works with our team members handling all non-medical and non-clinical areas, i.e. Routine bill payment, Insurance Concerns, Real Estate Transactions and many other areas.  Mr. Hanson partners with IKOR clients' Attorneys as needed to address any legal concerns. Mike is also a trained mediator.

855-456-7972 ext. 703


Mary Ann Thacik

Mary Ann Thacik RN, MSN serves our clients as an RN Patient Advocate. Mary Ann earned a Master of Science Degree in Nursing Education from LA Roche College. She is a Registered Nurse with over 45 years of experience in varied settings that include working in psychiatric nursing and with adults & children with intellectual disabilities. She has worked in rehabilitation and long-term care settings, and was as a director of the gastrointestinal laboratory on a renal unit and in medical/surgical intensive care.  Mary Ann's experience includes interdisciplinary care, team contribution, plan of care development, detailed mental and physical assessments, and client advocacy. Mary Ann is highly skilled at collaborating with some of our most challenging clients' circumstances.

855-456-7972 ext. 706


Amy Benedetti

Amy Benedetti BS, PCHA supports our IKOR of Western Pennsylvania clients as a Personal Needs Coordinator and Supervisor of our Life Enhancement Specialist Program. Amy has over 30 years of experience advocating for Individuals with Disabilities, Children with Special Needs and Supporting Individuals with complex mental health concerns. Amy has considerable experience within the Mercy Behavioral Health system serving in multiple positions, the Children’s Home Society, Easter Seals, and Whales Tale.  Amy earned a Bachelor of Science Degree in Psychology from the University of Pittsburgh. She is a Licensed Personal Care Home Administrator, American Heart Association Basic Life Support /First Aid Instructor, Crisis Management Instructor, and Mental Health First Aid Instructor.  Amy is well versed in Mental Health Programs and Waiver Services and supports our clients with great energy and passion.

855-456-7972 ext. 709


Lisa Donnelly

Lisa Donnelly BSN, RN serves our clients as an RN Patient Advocate. Lisa earned a Bachelor of Science Degree in Nursing from Wilkes University. Lisa is a Registered Nurse with over 30 years of experience in varied settings that include Department of Veterans Affairs Medical Center, High Risk Case Management, working as a Clinical Manager, in the Intensive Care Unit, Surgical Unit, as well as in Home and Hospice Care.  Lisa has extensive experience in programs and care related to veterans and is especially passionate about caring for seniors and individuals with disabilities.

855-456-7972 ext. 705


Paula McKinley

Paula McKinley BSN, RN, CMM, CDMS, CNLCP is a Certified Nurse Life Care Planner (CNLCP) with IKOR of Western Pennsylvania. She is a Registered Nurse with a Bachelor of Science Degree in nursing. She has over 30 years of experience serving in multiple medical areas. Paula is a Certified Nurse Case Manager, (CMM) Certified Disability (CDMS) Management Specialist having worked Complex Claims Units working in Insurance medical review and case management. She has extensive experience in Rehabilitation care, and as a Registered Nurse in Home Health Care. She has also worked in Medical-Surgical Emergency, Intensive Care and Progressive Care Units in a hospital setting.

855-456-7972 ext. 712


Deborah Moses

Deborah Moses, MS, CSA supports our IKOR of Western Pennsylvania clients as a Financial Advocate and as a Daily Money Manager. Debbie clients with Routine Bill Payment and Power of Attorney services. Debbie worked in the investment advisory and financial planning field for nearly 30 years. She worked as Vice President, Trust Officer and Investment Manager at PNC Financial and at BNY Mellon. Her most recent position was with McKinley Carter Wealth Services. Debbie earned her Master’s in Public Policy from Carnegie Mellon University and she is a Certified Senior Advisor.

855-456-7972 ext. 707


Nancy Payne Rupert

Nancy Payne Rupert supports our IKOR of Western Pennsylvania clients as a Financial Advocate. For over 18 years Nancy worked as President and Founder of Elder Advice Network and as a Paralegal for Attorney John Payne. Nancy is well versed in planning for long term care in advance by using Trusts and other Financial products as well as Medicaid Spend Down strategies for those in Crisis. Nancy helps our clients find the appropriate attorney to navigate Elder and Estate Law areas and supports in care areas related Medicaid and Veteran’s benefits. Nancy supports the Educational programs with Wealth Advisors helping clients plan for Long Term Care within the Planning for Dignity Program. Nancy earned a Bachelor of Science Degree from Grand Valley State University.

855-456-7973 ext. 712


Jessica Parsons

Jessica supports our management team, our advocates and our clients and customers in the day-to-day coordination and management of business operational activities.  Jessica acts as a liaise to ensure smooth operations delivery. In addition to Operational support, Jessica supports in Sales & Marketing areas as well and acts as a Concierge as needed.  Jessica has a Bachelor of Science Degree in Graphic Design and an Associates Degree in Communications Technology and has worked as a Graphic Designer and Web Designer with Trib Total Media and Pixelkeet over the past 19 years.  Jessica loves working with Seniors and the Disabled. She worked part-time at a Personal Care Home to be able to support seniors before joining our team.

855-456-7973 ext. 702


Lauren Kenny

Lauren is a junior at Carnegie Mellon University working towards a Bachelor of Design degree with a concentration in communication design. Lauren supports in operational areas as well as sales & marketing. Lauren supports our efforts in website development, social media, brand identity, videography, and photography. She also acts as a concierge for our clients.

855-456-7974 ext. 708